Terms of use of the website and protection of personal data

Article 1. – General provisions – contact details of site owner

 

These conditions apply to the use of all websites (including mobile sites), including elements and applications, created or owned by the entity whose full contact details are listed on the « contact » page.
The term user refers to any person accessing the Sites (User).

By using the Sites, the User fully and unconditionally accepts the Conditions applicable thereto and undertakes to comply with them.

If the User does not accept the Terms, the User must refrain from using the Sites and/or Services.

In the event of non-compliance with the Conditions, the Company reserves the right to refuse access to the Sites, without prejudice to its right to claim compensation from any third party for any direct or indirect damage that may result from such non-compliance.

The Company reserves the right to modify all or part of the Terms of Use at any time, without prior notice.

You are therefore advised to consult the Terms of Use regularly to ensure that you are always informed of the most recent version.

 

Article 2. – Use of the Sites

 

In principle, use of the Sites is free of charge. To use certain Sites, the User must register, provide certain data and/or create an access code and/or password.

In the event of refusal by the User, use of the relevant parts of the Sites will not be possible.

In the event of chargeable use of certain Sites, the User will be informed in advance of the applicable conditions, prices and method of payment.

The Company provides the User of the Sites with a non-exclusive, non-transferable license, for an indefinite period, to download the content of the Sites for the sole purpose of displaying it on a single computer.

However, this license may be revoked at any time, without justification.

The User may also print a copy of the content of the Sites, for his or her own personal use and without any modification being made to the content.

The Sites may only be used for personal and private purposes by individuals, and exclusively for internal purposes by professionals.

Consequently, any use of the Sites for commercial purposes is strictly forbidden.

Users undertake to refrain from any action likely to destroy the Sites or disrupt their proper operation.

In the event of abuse or improper use, the Company reserves the right to suspend and/or remove the User’s access to the Sites without notice or warning.

 

Article 3. – Copyright and database producer’s rights

 

All copyrights, trademarks, patents, intellectual property rights and other property rights applicable to the Sites belong at all times to the Company.

The Sites and/or Services constitute both a work protected by copyright and databases on which the Company holds the copyright and producer’s rights.

The texts, lay-out, drawings, photos, films, graphics and other elements of the Sites are protected by copyright.

The copying, adaptation, modification, translation, arrangement, public communication, rental or any other form of exploitation of all or part of the Sites, in any form whatsoever and by any means whatsoever, in particular electronic, mechanical or other, is strictly prohibited without the prior written authorization of the Company.

Any infringement of these rights is liable to civil or criminal prosecution.

 

Article 4. – Trademarks and trade names

 

The names, logos and other signs used on these Sites (in particular the Company’s logos and names) are legally protected trademarks and/or trade names.

Any use of these or similar signs is strictly prohibited without the prior written authorization of the Company.

 

Article 5. – Liability

 

The Company will do its utmost to ensure the proper operation of the Sites.

Except in the case of wilful misconduct and/or mandatory legal provisions to the contrary, the Company declines all liability for any loss or damage (direct, indirect, material, immaterial, etc.) resulting from :

(1) the content of the Sites. The Company does not guarantee the accuracy, sufficiency or completeness of the information appearing on the Sites. The information available on the Sites, in particular that relating to the products and services offered for sale, is subject to change without notice. The Company takes the utmost care in creating, updating and maintaining the Site. Should the User nevertheless find on the site any inaccurate or obsolete information or any harmful or illicit content, or should he consider that any of his rights (intellectual or otherwise) have been infringed, he is urged to report this;

(2) the use made of the Sites;

(3) the security of the Sites. This applies in particular to any computer viruses, errors or fraud;

(4) the accessibility/availability of the Sites. The Company does not guarantee the permanent availability, via all technical means, without error or interruption, of all functions of the Sites, nor the immediate repair of errors or the immediate restoration of interruptions.

The Company also has the right to refuse access to or terminate additional Sites and Services at any time and without prior notice.

The Company may not be held liable for services and/or products, nor for the invoicing thereof, if these are offered by third parties and accessible via the Sites, not even if the Company receives remuneration for this purpose, nor if it ensures the invoicing of these services and/or products on behalf of third parties.

In cases where the Company is held liable, its liability is limited to the sum of €100.00. The aforementioned limitations and/or exclusions of liability on the part of the Company apply insofar as they are valid under the applicable law.

 

Article 6. – Respect for privacy – processing of personal data

 

The Company and the User undertake to comply with the regulations in force applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 (RGPD).

The Company collects and processes the identity and contact data it receives from the User and any other useful contact person. The purposes of such processing are the execution of an agreement, the management of customers and their orders, accounting and direct prospecting activities, such as the sending of promotional or commercial information. The legal bases are the performance of a contract, the User’s consent, compliance with legal and regulatory obligations and/or the Company’s legitimate interest.

The aforementioned personal data will be processed in accordance with the provisions of the General Data Protection Regulation and will only be transmitted, unless otherwise consented to by the User, to subcontractors, recipients and/or third parties insofar as this is necessary for the aforementioned purposes for said processing.

The User is responsible for the accuracy and up-to-dateness of the personal data he/she provides to the Company, and undertakes to comply strictly with the provisions of the General Data Protection Regulation with regard to the persons whose personal data he/she has transmitted, as well as with regard to any personal data he/she may receive from his/her own customers.

Personal data is stored and processed for a period of time necessary for the purposes of the processing and the relationship (contractual or otherwise). User data will, in all cases, be removed from our systems after a period of 7 years or, in the case of a contract, after a period of 7 years following the end of the contract, except in the case of personal data that we are obliged to keep for a longer period on the basis of specific legislation or in the event of ongoing litigation for which personal data is necessary.

In addition to the processing described above, the User consents to the collection and use of his/her personal data in the manner described below, by giving his/her consent at the time of entering or communicating his/her personal data or by voluntarily continuing to browse the Sites or by entering into a contract with the Company.

The Company collects personal identification information (name, address, telephone number, e-mail address, VAT number, total number of visits to the site, number of visitors to each page of the site, domain names of visitors’ Internet service providers, IP addresses, cookie).

The User agrees that his or her data may be used and transmitted to third parties for advertising, sales or marketing purposes, and consents to receiving information from the Company or its partners by e-mail (newsletter, etc.) or by post.

Right of access: the User has the right to ask at any time whether his or her data has been collected, for how long and for what purpose.

Right of rectification: the User has the right to request that false or incomplete data be corrected or completed at any time by simple request.

Right to restrict processing: the User may request that the processing of his or her data be restricted. This means that the data in question must be « marked » in our computer system and may no longer be used for a certain period of time.

Right to erasure of data (‘right to be forgotten’): Subject to the exceptions provided for by law, the User has the right to demand that his or her data be erased. If the User wishes to deactivate the Company’s right to use his/her personal data, he/she may do so by writing to the address given in article 1 or on the contact page.

Right to data portability: The User may request that his or her data be transmitted to him or her in a « structured, commonly used and machine-readable format ».

Right of complaint: The User may lodge a complaint with the data protection authority.

The Company undertakes to implement technical and organizational measures guaranteeing an adequate level of security to protect the confidentiality of data. The Company will notify the customer of any violation of personal data of which it is aware.

 

Article 7. – Hyperlinks

 

The Site may include links to other websites. Insofar as the Company cannot control these sites, it cannot be held responsible for the availability of these sites. The Company cannot be held responsible for the content, advertising, products, services or any other material available on or from these sites. Furthermore, the Company shall not be liable for any actual or alleged damage or loss arising out of or in connection with the use of or reliance on any content, goods or services available on such sites.

 

Article 8. – Cookies

 

A cookie is a small text file saved by the server of a website in the browser of your computer or mobile device when you visit this website. The cookie contains a unique code enabling your browser to be recognized during your visit to the website (« session cookie ») or during future repeated visits (« permanent cookie »). Cookies may be placed by the server of the website you are visiting or by partners with whom the website collaborates. A website’s server can only read the cookies it has placed itself; it has no access to any other information on your computer or mobile device. Cookies are stored on your computer or mobile device in your browser’s directory. The contents of a cookie generally consist of the name of the server that placed the cookie, an expiry date and a unique encrypted code. Cookies generally make interaction between the visitor and the website easier and faster. They also help visitors navigate between different parts of the website. Cookies can also be used to make a website’s content or advertising more relevant to the visitor, and to tailor the website to the visitor’s personal tastes and needs.

Functional cookies are required to enable you to visit the Sites and use certain parts of them. These cookies enable you, for example, to navigate between the different sections of the websites, complete forms, place orders, consult a multilingual website and update the contents of your shopping cart. Similarly, when you wish to access your personal account, for example in your administration area or another application made available to you (e.g. Extranet, webmail, etc.), cookies are essential to verify your identity before granting access to your personal information.

If you refuse these cookies, some sections of the website may not function properly, or at all.

Functional cookies are required to enable you to visit the Sites and use certain parts of them. These cookies enable you, for example, to navigate between the different sections of the websites, complete forms, place orders, consult a multilingual website and update the contents of your shopping cart. Similarly, when you wish to access your personal account, for example in your administration area or another application made available to you (e.g. Extranet, webmail, etc.), cookies are essential to verify your identity before granting access to your personal information.

If you refuse these cookies, some sections of the website may not function properly, or at all.

 

Article 9. – User contributions

 

Users may communicate content (video, audio, text, photo material) in certain places on the Sites (hereinafter « Contributions »). Users provide the Company with explicit authorization to reproduce these Contributions on the Sites and thus make them public via the Internet, worldwide and without time limitation, without being entitled to claim any financial or other compensation or consideration.

Users are entirely and solely responsible for the content of their Contributions and the consequences of their dissemination via the Sites.

Users warrant that they have all the rights and/or authorizations required to publish their Contributions on the Sites as described above.

Users indemnify the Company against any claims, complaints or actions by third parties or any regulatory body in connection with their Contributions.

The Company does not exercise prior control over Contributions. It nevertheless reserves the right not to publish or to remove from its Sites any illegal Contribution or any Contribution which may reasonably be assumed to infringe the rights of third parties, without prior notice to the User who transmitted the content in question.

 

Article 10. – Jurisdiction and applicable law

 

Belgian law applies to the Sites and the courts of the judicial district of the Company’s registered office have exclusive jurisdiction in the event of disputes arising from the use of the Sites.